3G/4G/4GX/4G+/5G Desktop Survey

Notice:  Based on the current workload, our engineers estimate a lead time of 5 days for site surveys and 1-2 days for priority surveys.

It is rocket science! Because in many cases determining the mobile coverage of an area is complex.

Our desktop surveys provide a full assessment of an area by correctly diagnosing mobile coverage and providing recommendations to improve signal.

Our desktop surveys are covered by a satisfaction guarantee when you follow our advice and purchase the equipment recommended in your survey.

Key Features

• Available for Telstra, Optus, or Vodafone networks

• Both mobile phone and Internet coverage

• Comprehensive study on available 3G/4G/4GX network coverage

• Recommendation on required equipment and installation requirements

• Ideal for site acquisition feasibility studies

• Typical report turnaround 3-5 business days, priority response also available

What's involved in the Desktop Survey?

1. Complete the electronic form (above) so we can pin-point your issues as well find out what you need fixed.

2. After you finish the survey, select Add to Cart to complete your booking.

3. Using the information provided, a technician with access to an extensive database of 3G, 4G, 4GX base stations and transmission parameters, will perform a series of computerised radio coverage simulations for your area - these combine:

   • terrain shielding,

   • path loss,

   • inter/intra-technology interference,

   • transmitter service area analysis (for sites requiring optimal UE location recommendations), and 

   • optionally load/throughput simulations (contact us if you'd like this explained in more detail).

4. We will recommend and guarantee the optimal antenna and cabling, antenna tilt and bearing, as well as the equipment required to connect to your mobile phone and/or modem.

You will receive:

• Recommend and guaranteed optimal antenna and cabling

• Recommended antenna tilt and bearing

• Listing of optimal, feasable and unfeasable frequency bands in your area

• Equipment required to connect to your mobile phone and/or modem.

No provider yet?

• While each survey is conducted for one network provider (i.e. Telstra, Optus), we can advise you which provider is expected to perform best in your area.

The Guarantee

• We stand by the products we recommend with a satisfaction guarantee - should the recommended equipment not provide a noticeable improvement to your service when installed, simply return the equipment for a full refund

• Equipment must be undamaged and in resalable condition, with the courier return cost at your expense.

Australia-wide services

• Our field technical team is available for site visits and installation services Australia-wide. 

• For more information please see Installation Services